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What is Rebag Infinity?

Rebag Infinity is the ultimate way to keep your collection fresh. Carry any Rebag item for up to 12 months, and exchange it for credit worth 50-70% of its purchase price. So, start collecting your infinite closet now with Rebag, and refresh it when you need to. We offer the following Infinity Exchange time periods (from initial purchase date):

  • Up to 3 months: get 70% of initial value paid (minus discount) in Rebag Credit
  • Up to 6 Months: get 60% of initial value paid (minus discount) in Rebag Credit
  • Up to 12 Months: get 50% of initial value paid (minus discount) in Rebag Credit

Is Rebag Infinity like leasing or renting?

Rebag Infinity is a new way of owning luxury goods. Unlike renting or leasing, you remain the owner of the item as soon as you pay the purchase price until you decide to exchange it. Rebag offers you visibility on the exchange prices so you can purchase with confidence. There is also no obligation to exchange, so if you love it keep it! But trends change fast, so we encourage you to use Rebag Infinity so you (and your closet) can have nonstop newness.

How do I use Rebag Infinity?

Rebag Infinity is available on our website, www.rebag.com, mobile app or in person at one of our store locations. In your Rebag web and app account, on the “Purchases” page, simply find your order and click “Exchange” on the bag you would like to exchange. You can also go on the “Sell Now” page and select “from PREVIOUS PURCHASES” to find any item that qualifies from your list of previous Rebag purchases. To transact in-store, visit the “Rebag Bar” in any of our locations, and an associate will assist you with the process.

What are the terms to qualify for Rebag Infinity?

Rebag Infinity only applies if:

  1. You purchased this bag on our website www.rebag.com, on the Rebag mobile app or in one of our store locations
  2. You are exchanging the exact same item in the same condition as when it was purchased from Rebag
  3. You submit your item for exchange no later than 12 months after the purchase date
  4. Your exchange will be in Rebag Credit only
  5. You are using the same Rebag account as the original Rebag purchase

What happens if I damage my item?

If the condition of the item has changed since it was purchased, we will not be able to honor Rebag Infinity. If we are still able to purchase your item despite the incremental wear, we will provide a quote reflecting the current condition. If not, we may decline to purchase. In order to benefit from Rebag Infinity, it is recommended to maintain your item with great care. For more details please refer back to our condition guidelines.

What happens if I keep my item for more than 12 months?

You can keep it for as long as you want, it’s yours! However, you will not be able to exchange it for Rebag Infinity pricing beyond 12 months after purchase date. Of course you are more than welcome to sell it back to Rebag at any point in time. You can easily do that by going to your account and finding your purchase or by going to Sell Now and then clicking Previous Purchases. It will be treated as a resale and there is no guarantee that we can purchase it and no certainty on the price but we’ll give you our best offer

How do you compute the Exchange value?

The “Purchase Price” is the original price you paid at checkout for the item including discounts and promotions, but excluding shipping and taxes. The “Exchange for” value is calculated at checkout as 70%, 60% or 50% of the “Purchase Price” for each item depending on the Infinity Period you are in. This represents the minimum amount you will receive in Rebag Credit if you exchange this item within the given time period if you item qualifies for Rebag Infinity.

Can I get paid more than the Rebag Infinity Exchange value?

Absolutely! If we are able to offer more than, we will. If our current pricing in Rebag Credit for that item is greater than the “Exchange Value” from Rebag Infinity, we will upgrade your “Exchange Value” so you always get the most favorable pricing option.

What is Rebag Credit?

Rebag Credit is a gift card that can be used towards any purchase on our website, www.rebag.com, mobile app or in person at one of our store locations. Rebag Credit does not expire and can be used in combination with other promotions and across multiple purchases. You can also use multiple Rebag Credits in a single transaction.

How does Rebag Credit work?

Once the exchange has been completed and payment is issued, you will receive an email with your unique Rebag Credit code. You will also be able to see your balance directly in your Rebag account under “Payment” and “Rebag Credit.” You can apply your Rebag Credit code at checkout. Just enter your code into the “Discount or Rebag Credit” bar and click on “Apply” to apply the credit to your order.

Is Rebag Infinity available internationally?

Rebag Infinity is not available for international orders. Items must have been purchased either in our stores, or on our website/app and shipped within the US. When they are being exchanged they need to follow the usual Rebag Guidelines. In particular they need to be located in the US at the time of the exchange.